Advice for Parents

O2 and the NSPCC have joined forced to help parents and families in the UK learn how to keep kids safe online. They have launched a free helpline where you can get advice from experts on the following topics:

• Setting up parental controls on your computer or other devices
• Help adjusting privacy settings
• Understanding social networks
• Concerns about online gaming
• App advice
• Online bullying
• Downloading
• Strangers online
• Online addiction • Paying for extras

Helpline opening times: Monday – Friday: 9am to 7pm S aturday & Sunday: 10am to 6pm, Bank Holidays: 10am to 4pm
he number for the helpline is 0800 800 5002. For further information see

Roblox is a hugely popular 3d game amongst kids and teens which they can play on a computer or tablet / phone.  However, it does come with dangers because it contains social elements which allow contact with strangers.  Some of the games can be inappropriate for children so it is always good to discuss with your child what they are playing. 

Another important point is that your child's account has the correct birth date set as Roblox use this to decide what type of content to allow the player to interact with.

Please click here for a Parent's guide to Roblox - take note of the blue box: 'Roblox's Social Features' which contains instructions on how to block social chatting and messaging.  Also the section called 'Parental Controls' which allows a parent to set a PIN number so that the child cannot change settings.

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